Totally missing the point...
Today Chadwicks, which has nice clothing at great prices, is pissing me off. I wrote them an e-mail last night:
Category: Order Status
lbSubCat: How Long Will It Take to Receive My Order?
Er...you know, I really wouldn't have bothered paying thirty dollars extra for super-special extra-fast rush shipping back on MARCH 6 if I'd known you were going to take several days or a week or whatever the hell is going on four days after the fact, at which time you're STILL "processing for shipment". It rather negates the point. And doesn't make me particularly enthusiastic about your 'omigosh you're approved for $1500 credit right now!' offer that you keep sending me OVER AND OVER because credit hardly benefits me if I can't even get the things shipped for which I paid cash. Tell me, do you ever plan on sending my order? If so, will it be in this lifetime?
This morning they replied: Thank you for your email. There are two ways we ship merchandise: Standard and Express Delivery. Shipping information is selected by you during checkout. Check the status of your order.
Bastards. I hate them now. I curse them with random, inexplicable computer network outages and enough discount pharmaceutical e-mails to crash their internal mail server.
Today Chadwicks, which has nice clothing at great prices, is pissing me off. I wrote them an e-mail last night:
Category: Order Status
lbSubCat: How Long Will It Take to Receive My Order?
Er...you know, I really wouldn't have bothered paying thirty dollars extra for super-special extra-fast rush shipping back on MARCH 6 if I'd known you were going to take several days or a week or whatever the hell is going on four days after the fact, at which time you're STILL "processing for shipment". It rather negates the point. And doesn't make me particularly enthusiastic about your 'omigosh you're approved for $1500 credit right now!' offer that you keep sending me OVER AND OVER because credit hardly benefits me if I can't even get the things shipped for which I paid cash. Tell me, do you ever plan on sending my order? If so, will it be in this lifetime?
This morning they replied: Thank you for your email. There are two ways we ship merchandise: Standard and Express Delivery. Shipping information is selected by you during checkout. Check the status of your order.
Bastards. I hate them now. I curse them with random, inexplicable computer network outages and enough discount pharmaceutical e-mails to crash their internal mail server.
7 Comments:
Be careful with those curses, girl! At least make sure your aiming in the right direction.
By
Kristal, at 11:07 AM
Hey, I'm sorry about the ingrown toenail! It was meant for The Boss, honest!
By
Helly, at 11:54 AM
You might want to get your order in hand before you crash their computers with your curses, too.
By
Still Trying, at 12:48 PM
Oh, now, let's not bring LOGIC into this! :-)
By
Helly, at 1:11 PM
Keep writing back to them, maybe you can get an apology gift certificate out of it. Hey, it works sometimes.
By
Anonymous, at 2:36 PM
Yes, but would they ever actually ship the stuff I bought with my apology gift certificate? I'm bummed about the crappy service because I want this dress for my Vegas trip but now I'm not sure there's any point in ordering it.
By
Helly, at 3:35 PM
If they cancel the order I want and send me the order I don't want and charge me for both, I'm blaming you!
By
Anonymous Me, at 9:59 AM
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